Terms and Conditions

These terms and conditions (“Terms”) govern your use of the ActivFlex website located at activflex.com.au (“Site”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, you should stop using the Site immediately.

“ActivFlex”, “we”, “us”, and “our” refers to the ActivFlex brand operated by its parent company.

Website use

By using our Site, you agree to:

  • Use the Site only for lawful purposes
  • Not interfere with or disrupt the operation of the Site
  • Not attempt to gain unauthorised access to the Site or its systems
  • Not use the Site in a way that may damage, impair or overload our infrastructure

We may suspend or restrict access to the Site at any time without notice.

Information on this site

The content on our Site is provided for general information purposes only. While we take care to keep information accurate and up to date, we do not guarantee:

  • The accuracy, completeness, or reliability of any content
  • That the Site will always be available or error-free
  • That any product availability or stock information is current on external retailer websites

Information about ActivFlex products, retailers, and usage is provided as a guide only.

External links

Our Site contains links to external websites, including retailers, physios, pharmacies and other third-party partners who stock or distribute ActivFlex products.

We do not:

  • Control or operate these external websites
  • Guarantee the accuracy, safety, or content of third-party sites
  • Accept responsibility for any loss or damage arising from visiting external links

You access external websites at your own risk and should review their individual terms and policies.

Product information

ActivFlex is a topical gel designed to provide temporary relief of muscle and joint pain. Always read the label and follow the directions for use.

Nothing on this Site should be considered medical, physiotherapy, or clinical advice. You should consult a qualified healthcare professional if you have concerns about your health or appropriate product use.

Intellectual property

All content on this Site, including logos, branding, text, images, graphics, and product descriptions, is owned or licensed by ActivFlex unless stated otherwise.

You must not:

  • Reproduce, distribute, or republish any content
  • Modify or copy website materials
  • Use our branding or trademarks without permission

Limitation of liability

To the maximum extent permitted by law, ActivFlex is not liable for any direct, indirect, incidental, or consequential loss resulting from:

  • Your use or inability to use the Site
  • Information or content displayed on the Site
  • Actions taken based on content from the Site
  • Issues arising from external retailer websites
  • Technical issues, interruptions, or errors

Your sole remedy for dissatisfaction with the Site is to stop using it.

Warranties and guarantees

We provide our Site on an “as-is” and “as-available” basis. To the extent permitted by law, we disclaim all warranties relating to:

  • Accuracy and reliability
  • Uninterrupted access
  • Security of the Site
  • Fitness for a particular purpose

Nothing in these Terms excludes guarantees under the Australian Consumer Law (ACL) that cannot be excluded.

Changes to these terms

We may update these Terms from time to time. The latest version will always be published on this page. Your continued use of the Site indicates acceptance of any updated Terms.

Governing law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the jurisdiction of the courts of Queensland.

Contact us

If you have any questions about these terms and conditions, please contact us.

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