Frequently Asked Questions

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What is ActivFlex used for?

Dual-action and long-lasting relief for painful muscles and joints. It can be used to treat minor pain associated with mild arthritis, muscle sprains and strains, and mild joint inflammation.

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Can I try before I buy?

Yes. You can order an 8mL ActivFlex sample sachet for $2.15 with free postage. Find out more about our samples here.

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Can I use ActivFlex if I previously used Flexall?

If you previously used Flexall and are looking for a topical menthol pain-relief gel, ActivFlex may be an option to consider.

Both products list menthol at 7% as the active ingredient, however ActivFlex is a separate product with its own formulation, indications, directions and warnings. Always read the ActivFlex label and follow the directions for use.

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What’s the difference between ActivFlex and Flexall?

ActivFlex and Flexall are separate products, but both list menthol at 7% as the active ingredient.

ActivFlex is made in Australia and contains Menthol 7% w/w as its active ingredient. As the products have their own formulations, always check the product label, ingredients, indications and directions for use when comparing them.

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Looking for Flexall in Australia?

Flexall has become difficult to find in Australia. If you previously used Flexall and are now looking for a topical menthol pain-relief gel, ActivFlex is an Australian-made option you may wish to consider.

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Where is ActivFlex made?

ActivFlex was created by the team at Alpha Vital and is manufactured in Australia.

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What are the bottle sizes?

The bottle sizes are 125ml and 500ml. The 125ml bottle is sold in its own box.

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What is the active ingredient?

Menthol 7% w/w. Also contains Ethanol 15% w/w, Methyl Salicylate, Hydroxyacetophenone (Symsave H)

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How do I use this product?
  • Apply generously to the affected areas
  • Massage into painful area until thoroughly absorbed into skin
  • Repeat no more than four times daily
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What are the product warnings?
  • If you have sensitive skin, test this product on a small area of skin before applying it to a large area
  • If irritation develops, discontinue use
  • Contains a high concentration of menthol, which can cause severe skin irritation
  • Contains Ethanol 15% w/w, Methyl Salicylate, Hydroxyacetophenone (Symsave H)
  • Do not use if pregnant or likely to become pregnant
  • Do not use on children 6 years of age or less
  • Application to skin may increase sensitivity to sunlight
  • Avoid prolonged exposure in the sun
  • Use only as directed
  • Read and follow all directions and warnings on this label
  • Do not bandage or apply heat to the area of use
  • Avoid contact with eyes
  • Do not apply to damaged, broken or irritated skin
  • Do not use in conjunction with other topical analgesics
  • If symptoms persist or condition worsens, seek advice from your health professional
  • Keep out of reach of children. If swallowed seek medical attention or call the poisons hotline on 13 11 26

Find relief today

See how ActivFlex can help you

Always read the label and follow the directions for use

For external use only

If symptoms persist, talk to your health professional

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